Wire2Air TXTImpact Privacy Policy

Wire2Air TXTImpact ("Wire2Air TXTImpact," "we," "our," or "us") is committed to protecting the privacy of individuals whose personal data we collect ("you" or "your"). We may collect personal data from individuals who register to use our messaging services, mobile marketing tools, applications, and related programs ("Services"), visitors to our website, individuals who request information, prospective customers, and event attendees.

This Privacy Policy describes how Wire2Air TXTImpact and its subsidiaries and affiliated companies collect, use, disclose, and protect personal data, as well as the choices we offer regarding your information.

This Privacy Policy does not apply to:

Information we collect about Wire2Air TXTImpact employees or job applicants
Information collected by third parties such as external websites, social media platforms, service providers, or integrated applications
Information that is not personally identifiable, including aggregated or anonymized data

Our Services are not intended for children under 18, and we do not knowingly collect personal information from individuals under 18. If you are under 18, please do not use the Services or provide any personal data.

We may update this Privacy Policy periodically. Any changes will be communicated in the "Notice of Changes" section.

Personal Data Wire2Air TXTImpact May Collect

1. Contact Details

Name, company, mailing address, phone number, and email when you request information, download materials, register for events, or use chat support.
Login credentials and IP address if your organization uses our Services.

2. Account Creation and Campaign Data

Contact information, passwords, login activity, feature usage, click behavior, logs, campaign data, and analytics.

3. Billing Information

Billing and secure payment method information for purchasing Services.
We do not store full credit card numbers, PINs, or expiration dates.
We may retain transaction verification data such as payment date, method, amount, and account name.

4. Support Inquiry Data

System details, device information, screenshots, and logs related to support cases.

5. Usage and Device Data

IP address, browser type, device ID, operating system, timestamps, usage logs, web pages visited, links clicked, session duration, and analytics.

6. Cookies & Tracking Technologies

Used for website functionality, personalization, analytics, and advertising.
Technologies may include cookies, web beacons, pixels, tags, mobile identifiers, and other tracking tools.

7. Location Data

Collected from mobile apps with permission.

8. Third-Party Data from Partners and Sponsors

Referral or marketing data from strategic partners or sponsors, where consent has been obtained.

How Wire2Air TXTImpact Uses Personal Information

Providing, maintaining, and improving Services
Authenticating access and preventing fraud
Troubleshooting and customer support
Sending service alerts, invoices, and operational notices
Delivering requested content or responding to inquiries
Marketing communications (if expressly opted in)
Advertising and retargeting based on browsing activity
Compliance with telecom, legal, or regulatory requirements
Protecting system safety and enforcing agreements

            10DLC and Messaging Consent Disclaimer:

            All categories exclude originator-level SMS opt-in consent records. Wire2Air TXTImpact will not share SMS opt-in data for marketing unrelated to delivering those messages. We may share delivery-related consent information with vendors supporting message transmission such as carriers, telecoms, or infrastructure partners solely for delivery purposes.

How Wire2Air TXTImpact May Share Personal Data

Service Providers: Data shared for infrastructure, billing, support, analytics, security, integrations, and delivery operations (strict internal use only).
Payment Processors: Used only to process billing securely.
Affiliates and Subsidiaries: Data may be shared internally for support, operations, and service delivery.
Legal Requirements: Data may be shared when compelled by law, regulation, or fraud-protection requirements.
Business Transfers: Data may be transferred during mergers, financing, acquisitions, bankruptcy, or asset sale scenarios.
Your Request/Authorization: Data may be shared when you authorize integrations or partner actions.

Managing Personal Data

Communication Preferences

To stop marketing emails: click the "Unsubscribe" link in the email footer.
To stop promotional SMS: reply "STOP."
Operational alerts may still be sent.

If you receive messages from a business using our platform and reply "STOP," the opt-out applies only to their campaign, governed by their privacy policy.

Data Security

TLS 1.2+ encryption for data transmission
Access and credential controls
Secure hosting environments

No transmission is completely secure. Customers are responsible for safeguarding credentials.

California Privacy Rights

California residents may request disclosure details under California Civil Code Section 1798.83.

Requests may be submitted via the Contact Us section.

Notice of Changes

When updated, we will:

Post the updated policy on this page
Update the "Last Revised" timestamp
Send additional notice for material changes by email or service alerts when appropriate

Continued platform use after changes constitutes acceptance.